The onboarding and selection criteria is as follows:

+ Belong to a trade body

+ Trading for a minimum of 7 years

+ BS ISO 23592:2021 or equivalent standards

+ Systems in place including service, quality control and customer feedback management

+ 75% + positive customer reviews

+ Fully functional and secure website with valid contact details

+ Excellent management and internal communication

+ Has a fully functional website including contact details

+ Answers phone calls and email enquiries within a reasonable time

+ Has business insurance

+ Has a proven track of training and relevant qualifications

+ Has a mission statement for the common good and adheres to it

+ Passes 3 random unannounced mystery shoppers tests yearly

If you think your business qualifies, we would love to hear from you.